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I still haven't received my order is this normal?
Sometimes the delays for regular mail are longer than normal, depending on busy periods or statutory holidays. At this time, it is normal to observe a longer delivery time. If however after 21 days you have not received anything, contact us using the form above and we'll help you out!
I made a mistake in my delivery address is it too late?
If the order is not yet sent, we will change the delivery address as soon as notified. If, however, the order is already sent, the delivery time will be longer since we will have to wait for the package to return to us before forwarding it to the correct address.
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